First Call Hospitality | A Smarter Way To Manage Hotels
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First Call Hospitality Executive Team


Heidi Wilcox

Chief Executive Officer


Consults with owners, asset managers and lenders to achieve the optimum return on investment for each hotel FCH operates.


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Todd Troyer

Director of Operations


Oversees day-to-day operations of FCH’s hotel assets and monitors and implements revenue and cost control practices and strategies.


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Colin Klipfel

Regional Director of Operations
Focused Service

Responsible for improving profitability by monitoring and implementing revenue and cost control practices and strategies.


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Janet McCutcheon

Vice President of Sales & Marketing


Responsible for creating and implementing sales and marketing strategies that improve hotel performance and profitability.


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Kayla Olson

Corporate Revenue Manager


Works closely with the FCH portfolio of hotels to provide strategic and analytical leadership and expertise to drive top-line revenue.


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