The 2013 NDSU Distinguished Alumni Award Program i
This Is First Call Hospitality, Inc. – A Smarter Way To Manage Hotels
We are a modern, forward-thinking and proficient hospitality company expanding across North America.
Who We Are
First Call Hospitality, Inc. (FCH) specializes in property management and hotel development in the United States.
Our experienced team has proven strategies and achieved results with managing limited, select, full service hotels and resorts.
We have managed and developed hotel brands that include Holiday Inn, Holiday Inn Express, Holiday Inn Express Hotel & Suites, Sheraton Hotels & Resorts, Hampton Inn & Suites and Hilton Garden Inn.
FCH has a proven track record in profitability and franchise achievements. Franchise relations have proven to be key in maintaining product and service goals; ultimately achieving profitable expectations.
Brands We Manage
What We Offer
First Call Hospitality, Inc. offers Hotel Management Services throughout the United States of America. With a core staff of hospitality specialists, we can manage and improve your hotel operations. We work closely with the hotels ownership group to effectively manage the property assets and to maximize a return on investment (ROI).
We have the expertise and knowledge to manage properties that are currently open and the ability to cater management services to your needs.
Renovation / Construction Oversight
FCH is integral in planning, organizing, and managing the resources necessary to bring about the successful completion of a project. Upon being awarded a project, FCH will assign a dedicated Project Manager. This individual is responsible for the overall success of a project by managing the goals and objectives, while honoring the project requirements set forth by the client. The project manager’s priority is to see that we are working gently without disrupting the comfort of your guests, ensuring continuity of your business.
FCH provides E-commerce managers to oversee a property’s online sales and presence. They are responsible for conveying a consistent brand image that attracts customers by encouraging sales on the Web. Managers also integrate with your traditional sales team to collaborate on traditional sales methods with new e-commerce methods.
Training & Development
With our experienced, professional staff, FCH tailors training and development of all managerial and hourly staff that continues our standard of knowledgeable, courteous and first class customer service in our hotels which leads to a consistent and unmatched experience for our guests.
New Media Marketing
Using new mediums and technology, including custom video presentations, feature-rich email marketing, professionally designed print collateral and social media – FCH creates exciting new ways to perfect your branding and identity and allows for new ways to sell your hotel, by separating yourself from your competition and making the best impression for guests and potential customers.
Customer and employee relations expert brings vari
30 Year Industry Veteran will be strategic busines